Compassionate, Upbeat, and Positive!
We are a pediatric clinic and we need upbeat, positive, and compassionate office assistants. We need people who are patient centered minded and genuinely care about the children, their coworkers and their team.
Responsible for greeting patients, answering the telephone, scheduling appointments, collecting patient payments, initiating referrals, verifying insurance and general medical office duties.
Essential Job Functions
Answers the telephone, handles the calls, directs calls to the appropriate parties and/or takes messages using company protocol
Schedules patient appointments according to company procedures
Contacts patients by phone to reschedule missed appointments and/or to remind of upcoming appointments
Greets patients on arrival and performs the check-in process according to the proper procedure
Assists patients with the check-out process directly following their visit
Works collaboratively with other employees to promote the best care of the patient and efficient workflow
Verifies patient insurance
Prepares and maintains patient charts, by collecting appropriate information and entering/filing correctly
Ensures patient confidentiality and reasonably secures patient health information to the best of their ability.
Provides excellent customer service to all patients, family members/care givers, and other employees
Collects patient payments (co-pays, co-insurance and past due balances)
Performs other duties as assigned
Qualifications/Education and Experience
Minimum high school diploma
Some college preferred
Ability to write and speak using proper English
Bilingual (English/Spanish) preferred
North Florida Pediatrics embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be and the better we can provide care to our communities.
Job Type: Full-time
Multilingual: 1 year (Preferred)
High school or equivalent (Preferred)
We appreciate your interest in our practice. Should you be interested in applying to any of our clinic locations as an employee, please submit your resume and completed Employment Application to HR@nflpediatrics.com or fax them to (386) 755-7940